Security
This is a one page summary of how FranklySafe protects your data and how we use AI on it. It is written to be read in a sitting, including by the people in IT who have to sign off. For the full legal detail, see our Privacy Policy.
Where your data lives
FranklySafe runs on managed United States infrastructure. Your records sit in a Postgres database with tenant isolation enforced at the row level, so one company can never reach another company data. Access inside an account is role based: administrators see the whole program, managers see only their department and the records they create. Data is encrypted in transit and at rest through our infrastructure providers.
How AI uses your data
AI is core to FranklySafe, and we treat the data it reads with care.
- Anonymized before processing. Direct identifiers such as employee names and emails are removed or replaced with internal references before records are sent to a model, so the AI reasons over the safety facts and the patterns rather than a person identity.
- Sent only through commercial APIs. Content goes to our AI providers through their business APIs, not consumer chat products.
- Never used to train third party models. We do not feed your data into model training, and we do not sell it.
- Always reviewable. AI outputs, such as root cause drafts and executive reports, are drafts for a human to review, edit, and sign. The record stays yours.
The tools in our stack
We keep the stack short and name every provider that can touch your data.
What we do not do
- We do not sell your data.
- We do not use your data to train third party AI models.
- We do not share your data for advertising.
Honest limits
No system is perfectly secure, and we will not pretend otherwise. What we can tell you is exactly where your data lives, who processes it, and how AI touches it, which is the point of this page. If your team needs deeper detail for a review, we will walk through it on a call.
Contact
Security questions: support@franklysafe.ai.